Product Questions


Feel free to ask us anything about our products.


Regarding an order or a recently purchased product


In first contact with us, state order, your customer information and your questions. Make sure you've also read and understand our policys and terms.

Suggested subject lines:

- Refund Order #XXXX

- About: ... Order #XXXX

- Product ... ?


Do you wish to get in touch with Simon?

He checks his e-mail on a daily basis and will get back to you as soon as possible. Alas, with so much email, he can't promise a response.

His direct e-mail is simon(@) without the ( ).

Before you email, please make sure that your question isn’t answered in the FAQ.